1. Objectives and responsible position
The provider of the online offer and the party responsible for data protection is Frafimi (https://www.frafimi.com), owner: Frafimi – Ellinger & Schäfer GbR, Offenbacher Landstraße 5, 60599 Frankfurt am Main (hereinafter referred to as »provider«, »we« or »us«). For contact details please refer to our legal notice.
The term »user« includes all customers and visitors of our online offer. The terms used, such as »user«, are to be understood in a gender-neutral context.
2. Basic information on data processing
We process personal data of users only in compliance with the relevant data protection regulations in accordance with the requirements of data economy and data avoidance. This means that user data will only be processed if a legal permis is available, especially if the data is required for the provision of our contractual services and online services, or if it is required by law or if consent has been obtained.
We take organizational, contractual, and technical security measures in accordance with state of the art technology to ensure that the provisions of the data protection laws are complied with and to protect the data processed by us against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.
3. Processing of Personal Data
• The provision, execution, maintenance, optimization, and safeguarding of our services, assistance, and user benefits.
• The provision of effective after-sales services and technical support.
We do not transmit any user data to third parties. The transmission of user data to third parties occurs only if any offers on our website (e.g. through optional use of our website by the provider WordPress or the use of our webshop or through technical implementation via plug-in provider Woocommerce) are used. Furthermore, the data will be passed on for other purposes, if these are necessary to fulfill our contractual obligations towards the users (e.g. address notification to suppliers).
When contacting us (via contact form or e-mail) the user’s details are stored for the purpose of processing the inquiry and in the event that follow-up questions arise. Personal data will be deleted if they have fulfilled their intended purpose and the deletion does not conflict with any obligation to retain them.
4. Collection of access data
We collect data about every access to the server on which this service is located (so-called server log files). Access data includes the name of the website accessed, file, date, and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address, and the requesting provider.
We use the protocol data without allocation to the person of the user or other profiling according to the legal regulations only for statistical evaluations for the purpose of operation, security, and optimization of our online offer. However, we reserve the right to subsequently check the protocol data if, based on concrete evidence, there is a justified suspicion of illegal use.
5.Cookies & Range Measurement
The viewing of this online offer is also possible under exclusion of cookies. If the users do not want cookies to be stored on their computer they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional limitations of this online offer. It is possible to manage many online ad cookies from companies via the U.S. website About Ads or the EU website Your Online Choices.
6. Google Analytics
At this time (as of October 2020) we do not use any analytic tools (such as »Google Analytics«).
7. Integration of third party services and content
It can happen that within our online offer contents or services of third party providers, such as city maps or fonts from other websites, are integrated. The integration of third party content always requires that the third party providers are aware of the user’s IP Address, as without the IP Address they would not be able to send the content to the user’s browser.
The IP Address is therefore necessary for the display of these contents. Furthermore, the providers of the third party content may set their own cookies and process the user’s data for their own purposes. User Profiles of the users can be created from the processed data. We will use these contents as sparingly and as fair as possible to avoid data loss and will select reliable third party providers with regard to data security.
The following presentation offers an overview of third party providers and their contents, together with links to their data privacy policies, which contain further information on the processing of data and, in some cases, as already mentioned here, the possibility of objection (so-called »opt-out«):
• This website also contains links to websites and offers of third parties (e.g. to our profiles on social networks such as »Instagram« or »Facebook«. Despite careful control of the contents, we do not assume any liability for the contents of external links. The operators of the linked pages are solely responsible for the content of their pages.
8. User rights and deletion of data
Users have the right to request information free of charge about the personal data we have stored about them. In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data and, in the event of the acceptance of unlawful data processing, to lodge a complaint with the competent supervisory authority. The data stored with us will be deleted as soon as such data is no longer required for their intended purposes and the deletion is not opposed by any legal obligation to retain them.
Last Update: October 2020